i d i Club App

Stuck? Confused?
You're in the right place.

Search your question below — or skip straight to a real person if today's not a Google-it kind of day.

Are you

Stuck?

Courses & Content — Access, progress, and replays, sorted.
Events & Live Calls — Zoom links, calendars, replays.
Communities — Truth Tribe, Soul Masters, Limitless, CEO Circle — know where you belong.
Account & Login — Passwords, profiles, and the move from your old portal.
Billing & Membership — Upgrades, payments, and the fine print.
Something's Broken — Tech issues, app crashes, glitches.

Mission

Our Purpose

Is to guide individuals toward greater clarity, confidence, and aligned living — through meaningful coaching and intentional growth.

Create space for self-discovery and personal breakthroughs
Empower action through clarity and mindset shifts
Support growth with empathy, structure, and accountability
Encourage purpose-driven choices and long-term fulfillment
Build lasting transformation through deep, honest conversations

Process

Our Coaching Process

1 - Book Your Free Discovery Call

We’ll connect to explore your goals and see if we’re the right fit.

2 - Clarity & Roadmap

Together, we define your vision and create a personalized plan for growth.

3 - Weekly Coaching Sessions

We meet regularly for powerful conversations, tools, and accountability.

4 - Sustainable Transformation

You walk away with clarity, confidence, and lasting mindset shifts.

FAQs

Frequently Asked Questions

COURSES & CONTENT

I can't find a course I purchased. Where did it go?

A: Check My Courses, not All Courses — that tab only shows what you already own. Just bought it? Give it a few minutes to sync. Still missing after that, contact us below and we'll fix it, not just apologize for it.

My progress bar still says 0/4 enen though I finished the lesson.

A: Progress updates when a lesson is marked complete, not just opened. Scroll to the bottom of the lesson and tap Mark Complete — that's the step almost everyone skips.

Can I use the app on my phone and my computer?

A: Yes. Same login, same progress, both places. Nothing to sync manually.

Does my course access ever expire?

A: Self-paced courses are yours to keep once purchased. Access tied to an active membership (like Limitless Recalibration) follows your membership status. If it is cancelled access to sessions is removed.

EVENTS & LIVE CALLS

How do i join a live call?

A: Open the event on your Events tab and tap the Zoom link — the same link is on your calendar invite if you added the event.

The event times look off - will they show in my timezone?

A: The app displays times in your device's local timezone automatically. If it looks wrong, check that your phone's date & time settings are set to "automatic."

Can I add events to my own calendar?

A: Yes — tap Add to Calendar on any event page to push it straight to Google, Apple, or Outlook.

I missed a live call. Is there a replay?

A: Most live sessions post a replay in the related course or community within 48 hours. Confirm which calls are replay-eligible vs. live-only before this goes live.

COMMUNITIES

What's the difference between Truth Tribe, Soul Masters 180, Limitless Recalibration, and CEO Circle?

A: Truth Tribe is free and open — the front door. Soul Masters 180 and Limitless Recalibration are member communities tied to those programs. CEO Circle is invite-only. You'll only ever see the ones you already have access to.

I don't see a community I should have access to.

A: Almost always a sync delay. Log out and back in first. Still missing? Contact us — don't rebuy anything.

How do I message someone directly in my community?

A: Tap their name or profile photo anywhere in a community, then hit Message.

How do I turn notifications on or off for messages and posts?

A: Profile → Settings → Notifications. You can control push and email separately, per community.

ACCOUNT & LOGIN

I used to log in through the old member portal. Do I need a new account?

A: No new signup. Use the same email you originally purchased or joined with. Your first login may ask you to set a new password once — after that it's business as usual.

Is my course progress and community history carried over?

A: Yes — your purchases and membership status transfer with you. If something looks off, don't panic and don't rebuy. Contact us and we'll trace it.

I forgot my password.

A: Tap Forgot Password on the login screen. The reset link lands in your inbox within a couple minutes — check spam before you assume it's broken.

How do I update my email, name, or profile photo?

A: Profile → Edit Profile. Email changes may take a moment to sync across your courses and communities.

BILLING & MEMBERSHIP

How do I check what I'm currently a member of?

A: My Courses and My Communities both reflect your active access in real time — that's your source of truth, always. If you see it, your a member. If you registered and glitches happen, let us know so we can troubleshoot.

How do I upgrade to a higher-level program?

A: From your Profile, tap Explore Programs, or head to the main site idinow.com. Upgrades apply instantly once purchased.

What's the refund policy?

A: All sales are final, as stated at checkout — we hold to it. Unless your registered for a monthly subscription in Limitless Recalibration or Soul Masters 180 (can be accessed in your profile). If something is technically broken on our end, that's different: tell us and we'll fix it.

How do I update my payment method or check my billing date?

A: Profile → Billing. You can update card details and see your renewal date directly there.

SOMETHINGS BROKEN (Technical)

The app won't load or keep crashing.

A: Force-close and reopen it first. Still stuck? Make sure you're on the latest version from the App Store or Google Play, then restart your phone. Old-school, but it fixes it most of the time.

I'm not getting notifications.

A: Check Profile → Settings → Notifications is turned on in the app, then check your phone's system-level notification permissions for the app itself.

A video or lesson won't play.

A: Switch from Wi-Fi to cell data (or vice versa) to rule out a connection issue. Still stuck? Send us the course name and lesson — we'll check it from our end.

Still Stuck?

Still stuck? Skip the FAQ and talk to a real person.

Fill this out and our team will get back to you directly — no bots, no runaround.

Let's Get You On The Right Path

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Website Disclaimer: Daune Thompson (“I Deserve It Now LLC”) is not a licensed medical doctor, chiropractor, osteopathic physician, naturopathic doctor, nutritionist, pharmacist, psychologist, psychotherapist, or other formally licensed healthcare professional, practitioner or provider of any kind. Daune Thompson, does not render medical, psychological, or other professional advice or treatment, nor does it provide or prescribe any medical diagnosis, treatment, medication, or remedy. The information provided on and accessible from this page/website is for informational purposes only and should not be considered to be healthcare advice or medical diagnosis, treatment or prescribing. None of this information should be considered a promise of benefits, a claim of cures, a legal warranty or a guarantee of results to be achieved. This information is not intended as a substitute for advice from your physician or other healthcare professionals, or any notifications or instructions contained in or on any product label or packaging. You should not use this information for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before altering or discontinuing any current medications, treatment or care, starting any diet, exercise or supplementation program, or if you have or suspect you might have a health problem.